This Privacy Policy describes how TLC Handyman (“we,” “us,” “our”) collects, uses, and shares information when you visit our website or interact with us by phone, email, or forms.

Information We Collect

• Contact & Project Info: name, email, phone, address, project details, photos you provide.
• Usage Data: pages visited, device/browser type, IP address, timestamps, referral sources.
• Cookies & Similar Tech: used for site functionality, analytics, and fraud prevention.

How We Use Information

• Provide estimates, schedule site visits, deliver services, and manage your project.
• Respond to inquiries and customer support requests.
• Improve our website, services, safety, and quality control.
• Comply with legal obligations, enforce terms, and protect our rights and customers.

Sharing of Information

• Service Providers: trusted vendors (hosting, email, scheduling, analytics) bound by confidentiality.
• Legal/Compliance: to comply with law, court orders, or protect safety, rights, or property.
• Business Transfers: as part of a merger, acquisition, or asset sale (if applicable).

Retention

We keep personal information only as long as necessary for the purposes described above or as required by law, then delete or de-identify it.

Your Choices

• Opt-Out of Marketing: use unsubscribe links in emails or contact us.
• Browser Controls: you can refuse certain cookies; site features may be limited.

California Privacy (CCPA/CPRA)

California residents may request access, correction, or deletion of personal information; opt out of sale or sharing (we do not sell); and limit use of sensitive information (we do not collect sensitive categories for marketing). To exercise rights, email lukas@ohmyhandyman.com or call (805) 335-0186. We will verify and respond as required by law.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect data from children.

Security

We use reasonable administrative, technical, and physical safeguards appropriate to the information. No method is 100% secure.

International Users

Our website is operated in the United States. If you access from outside the U.S., you consent to processing in the U.S. under applicable U.S. law.

Changes to This Policy

We may update this Policy periodically. The “Effective” date reflects the latest version. Material changes will be highlighted where appropriate.

Contact Us

TLC Handyman • Westlake ADU, LLC • B License# 1119001
Phone: (805) 335-0186 • Email: lukas@ohmyhandyman.com